Direct Line (formerly RBS insurance) are looking to recruit up to 90 people in the next 6 months.

The positions are based in Manchester City Centre on Quay Street - All these roles are full time (35 hours) mainly a customer service type role, updating customers’ accounts and policy details etc. Inbound telephone work with some elements of sales work required.

However, there will be no outbound or cold calling.

Total Fixed Pay (inc.Base Salary, Core Benefits and Pension) of £16,162.

Base Salary of £14,770.

As with all employment in the financial sector applicants must pass a credit check. They must also be able to provide a 2 year checkable history,prove their right to work in the UK (Passport or birth certificate) and provide proof of their address.

Whilst Direct Line will provide training, the qualities they are looking for in applicants are:


• The ability to communicate persuasively
• Sharp thinking and an eye for detail
• Helpfulness and a passion for customer service
• Drive and enthusiasm for meeting targets
• PC literacy

Anyone who meets the above criteria can apply at:

(P.S – Make sure you type Manchester in the location search, on the Search and Apply section)